Cisco Systems MeetingPlace Video Integration Guía de usuario descargar pdf (Pagina 69)

CHAPTER

6-1

Administrator’s Guide for Cisco MeetingPlace Video Integration Release 5.3

OL-6280-01

Troubleshooting

Troubleshooting topics are divided into the following areas:

• Viewing the Eventlog, page 6-1

• General Troubleshooting Guidelines, page 6-2

• Problems Configuring and Initiating Cisco MeetingPlace Video Integration, page 6-2

• Problems Scheduling a Video Conference, page 6-5

• Problems Joining a Video Conference, page 6-5

• Problems During a Video Conference, page 6-7

Viewing the Eventlog

All Cisco MeetingPlace logging is made to the Gateway SIM eventlog.

To view the event log, right-click the Cisco MeetingPlace icon (the orange door) in the system tray and

choose Eventlog.

Setting the Level of Logging Detail

Step 1 In the Windows Control Panel, double-click MeetingPlace Gateways.

Step 2 Click the Video tab.

Step 3 In the Tracing Level field, type a value from the following table. All entries are case-sensitive.

For This Level of Detail

Set the Tracing

Level To

Minimal logging information, including error and

video conference status from

Cisco MeetingPlace Video Integration.

Retail.

This is the default

value.

1 2 ... 64 65 66 67 68 69 70 71 72 73 74 ... 83 84

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Cisco Systems MeetingPlace Video Integration Guía de usuario Pagina 69