Cisco Systems OL-14619-01 Manual de usuario descargar pdf (Pagina 3)

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Design Guide for Cisco Unity Release 5.x

OL-14619-01

CONTENTS

Preface ix

Audience ix

Document Conventions ix

Additional Cisco Unity Documentation, System Requirements, and Supported Hardware and Software x

Support Policy for Optional Third-Party Software x

Obtaining Documentation, Obtaining Support, and Security Guidelines xi

Cisco Product Security Overview xi

CHAPTER

1 Design Guide Overview 1-1

CHAPTER

2 Cisco Unity Concepts 2-1

How Cisco Unity Works 2-1

Characteristics of Unified Messaging and Voice Messaging Systems 2-2

Unified Messaging 2-2

Voice Messaging 2-2

Hardware Components of a Cisco Unity System 2-3

Cisco Unified Communications Manager or Another Supported Phone System 2-3

One or More Cisco Unity Servers 2-4

Voice Cards or PIMG Units (Required for Integrations with Circuit-Switched Phone Systems) 2-4

Expansion Chassis (Required Only for Some Integrations with Circuit-Switched Phone Systems) 2-4

One or More Message-Store Servers (Optional for Some Configurations) 2-5

One or More Dedicated Domain Controllers/Global Catalog Servers (Exchange Only, Large Voice

Messaging Configurations Only)

2-5

Cisco Unity Bridge Server (Required Only for Interoperating with Avaya Voice Messaging

Systems)

2-5

Network Connection (Optional for Some Configurations) 2-5

Software Components of a Cisco Unity System 2-6

Where Cisco Unity Stores Data 2-6

Voice Messages Are Stored in Domino or Exchange 2-6

All Subscriber Information Is Stored in a SQL Server 2000 Database 2-7

Some Subscriber Information Also Appears in the Domino Address Book or in Active Directory 2-8

Data That Appears in Both the SQL Server 2000 Database and in the Address Book/Directory Is

Automatically Synchronized

2-9

Messages from Outside Callers Are Temporarily Stored on the Cisco Unity Server 2-10

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