Cisco Systems ICM Software Version 4.5 Manual de usuario descargar pdf (Pagina 90)

90 Reporting Basics

See also:

For more information on working with more than one report on the

screen, see “Working with Several Reports,” later in this chapter.

Multiple-component reports can be useful in displaying different types

of data in a single report. Note, however, that each component can

display only one type of data (that is, real-time or historical). This is

because a single template can retrieve data from only one source: the

local database or the central database. A single template cannot retrieve

data from both databases.

A report created with several templates, on the other hand, can display

data from both the local and central databases.

4.4.3. Shuffle Mode

When you have a report that contains more than one component, you

need a way to move and resize the components within the report

window. Shuffle mode allows you to lay out and resize report

components on the screen. The following example shows how a report

with two components first appears after it is created through the

Template Launcher. When a multiple-component report first appears, it

is automatically displayed in Shuffle Mode.

Note: Shuffle Mode is not required in a single-component report.

When you lay out report components, it helps to click the Maximize

button so you have more screen area in which to work.

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Cisco Systems ICM Software Version 4.5 Manual de usuario Pagina 90