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4-42
Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
Chapter 4 Error Messages
EID-6137 Cannot disable multishelf. Multishelf is not supported on equipment, is
already disabled, or modules on the shelf
are currently in use.
EID-6138 Invalid LAN configuration. Verify the LAN configuration.
EID-6139 Invalid card(s) present.
Please remove all non-MSTP cards and try again.
Non-DWDM cards cannot be added to an a
DWDM node. Remove the cards.
EID-6140 The shelf identifier for a subtended shelf cannot be provisioned
via CTC. It must be changed using the LCD.
Refer to the error message text.
EID-6143 DHCP server could not be changed. Refer to the error message text.
EID-6144 The port provisioning cannot be changed when the port media
is Undefined.
If the port is not pre-provisioned with the
type of media that is going to be inserted,
you cannot access any of the existing values
for the port.
1. EID-3159 can appear if you attempt to perform another switching operation within a certain time interval. This interval is an algorithm of three seconds
per working card in the protection group. The maximum interval is 10 seconds.
Table 4-1 Error Messages (continued)
Error Warning
ID Error Warning Message Description
- Cisco ONS 15310-CL and 1
- Cisco ONS 15310-MA 1
- Troubleshooting Guide 1
- CONTENTS 3
- 2 Alarm Troubleshooting 2-1 7
- Contents 10
- 3 Transient Conditions 3-1 19
- 4 Error Messages 4-1 20
- About this Guide 25
- Document Objectives 26
- Audience 26
- Document Organization 26
- Related Documentation 26
- Document Conventions 27
- Avvertenza 29
- Advarsel 29
- ¡Advertencia! 29
- Varning! 30
- Guidelines 34
- General Troubleshooting 35
- 1.1.1 Facility Loopback 36
- 1.1.2 Terminal Loopback 37
- 1.1.3 Hairpin Circuit 37
- 1.1.4 Cross-Connect Loopback 37
- Test the Facility Loopback 39
- Test the Electrical Cabling 40
- Test the Hairpin Circuit 42
- 1.4.1 FEAC Send Code 60
- Loopcodes on DS1 Ports 61
- 1.5.1 FEAC Send Code 62
- Test the Ethernet Card 64
- Test the OC-N Card 72
- Reconfigure the Browser 83
- 1.9.4 CTC Does Not Launch 88
- 1.9.12 DCC Connection Lost 96
- 1.10 Circuits and Timing 97
- 1.11 Fiber and Cabling 103
- 87654321 12345678 105
- Figure 1-6 LAN Cable Layout 106
- Table 1-32 LAN Cable Pinout 106
- 1.12 Power and LED Tests 107
- Verify Card LED Operation 109
- Alarm Troubleshooting 111
- 2.1.1 Critical Alarms (CR) 112
- 2.1.2 Major Alarms (MJ) 112
- 2.1.3 Minor Alarms (MN) 113
- 2.1.4 Not Alarmed Conditions 114
- 2.3 Alarm Logical Objects 119
- 2.5 Trouble Notifications 124
- 2.5.4 Alarm Hierarchy 125
- 2.6 Safety Summary 127
- 2.7 Alarm Procedures 128
- 2.7.3 AIS-P 129
- 2.7.4 AIS-V 129
- 2.7.5 ALS 130
- 2.7.6 APC-END 130
- 2.7.7 APSB 130
- 2.7.8 APSCDFLTK 130
- 2.7.9 APSC-IMP 130
- 2.7.10 APSCINCON 131
- 2.7.11 APSCM 131
- 2.7.12 APSCNMIS 132
- 2.7.13 APSIMP 132
- 2.7.14 APS-INV-PRIM 133
- 2.7.15 APSMM 133
- 2.7.16 APS-PRIM-FAC 134
- 2.7.17 APS-PRIM-SEC-MISM 134
- 2.7.18 AS-CMD 134
- 2.7.19 AS-MT 135
- 2.7.20 AS-MT-OOG 136
- 2.7.21 AUD-LOG-LOSS 136
- 2.7.22 AUD-LOG-LOW 137
- 2.7.23 AUTOLSROFF 137
- 2.7.24 AUTORESET 137
- 2.7.25 AUTOSW-AIS 138
- 2.7.26 AUTOSW-LOP (STSMON) 138
- 2.7.27 AUTOSW-LOP (VT-MON) 139
- 2.7.28 AUTOSW-PDI 139
- 2.7.29 AUTOSW-SDBER 140
- 2.7.30 AUTOSW-SFBER 140
- 2.7.31 AUTOSW-UNEQ (STSMON) 141
- 2.7.32 AUTOSW-UNEQ (VT-MON) 141
- 2.7.33 BAT-FAIL 141
- 2.7.34 BKUPMEMP 142
- 2.7.35 BLSROSYNC 143
- 2.7.36 CARLOSS (CE100T) 143
- 2.7.36 CARLOSS (CE100T) 144
- 2.7.37 CARLOSS (EQPT) 145
- 2.7.37 CARLOSS (EQPT) 146
- 2.7.38 CLDRESTART 147
- 2.7.39 COMIOXC 147
- 2.7.40 CONTBUS-CLK-A 148
- 2.7.41 CONTBUS-CLK-B 148
- 2.7.42 CONTBUS-DISABLED 149
- 2.7.43 CONTBUS-IO-A 150
- 2.7.44 CTNEQPT-PBPROT 151
- 2.7.45 CTNEQPT-PBWORK 152
- 2.7.46 DATAFLT 153
- 2.7.47 DBOSYNC 153
- 2.7.48 DISCONNECTED 154
- 2.7.49 DS3-MISM 154
- 2.7.50 DUP-IPADDR 155
- 2.7.51 DUP-NODENAME 155
- 2.7.52 DUP-SHELF-ID 156
- 2.7.53 EHIBATVG 156
- 2.7.54 ELWBATVG 156
- 2.7.55 ENCAP-MISMATCH-P 157
- 2.7.56 EOC 158
- Clear the EOC Alarm 159
- 2.7.57 EOC-L 160
- 2.7.58 EQPT 161
- 2.7.59 EQPT-MISS 162
- 2.7.60 ERFI-P-CONN 162
- 2.7.61 ERFI-P-PAYLD 163
- 2.7.62 ERFI-P-SRVR 163
- 2.7.63 ERROR-CONFIG 163
- Clear the ERROR-CONFIG Alarm 164
- 2.7.64 ETH-LINKLOSS 165
- 2.7.65 E-W-MISMATCH 165
- 2.7.66 EXCCOL 165
- 2.7.67 EXT 166
- 2.7.68 EXTRA-TRAF-PREEMPT 166
- 2.7.69 FAILTOSW 166
- 2.7.70 FAILTOSW-PATH 167
- 2.7.71 FAN 167
- 2.7.72 FAN-DEGRADE 167
- 2.7.73 FE-AIS 168
- 2.7.74 FE-DS1-MULTLOS 168
- 2.7.75 FE-DS1-NSA 169
- 2.7.76 FE-DS1-SA 169
- 2.7.78 FE-DS3-NSA 170
- 2.7.77 FE-DS1-SNGLLOS 170
- 2.7.79 FE-DS3-SA 171
- 2.7.80 FE-EQPT-NSA 171
- 2.7.81 FE-FRCDWKSWBK-SPAN 171
- 2.7.82 FE-FRCDWKSWPR-SPAN 172
- 2.7.83 FE-IDLE 172
- 2.7.84 FE-LOCKOUTOFPR-SPAN 172
- 2.7.85 FE-LOF 173
- 2.7.86 FE-LOS 173
- 2.7.87 FE-MANWKSWBK-SPAN 173
- 2.7.88 FE-MANWKSWPR-SPAN 174
- 2.7.89 FEPRLF 174
- 2.7.90 FORCED-REQ 174
- 2.7.91 FORCED-REQ-SPAN 175
- 2.7.92 FRCDSWTOINT 175
- 2.7.93 FRCDSWTOPRI 175
- 2.7.94 FRCDSWTOSEC 176
- 2.7.95 FRCDSWTOTHIRD 176
- 2.7.96 FRNGSYNC 176
- 2.7.97 FSTSYNC 177
- 2.7.98 FULLPASSTHR-BI 177
- 2.7.99 GFP-CSF 177
- 2.7.100 GFP-EX-MISMATCH 177
- 2.7.101 GFP-LFD 178
- 2.7.102 GFP-UP-MISMATCH 178
- 2.7.103 HELLO 179
- 2.7.104 HIBATVG 180
- 2.7.105 HI-LASERBIAS 180
- 2.7.106 HI-LASERTEMP 181
- 2.7.107 HI-RXPOWER 182
- 2.7.108 HITEMP 182
- 2.7.109 HI-TXPOWER 183
- 2.7.110 HLDOVRSYNC 183
- 2.7.111 I-HITEMP 184
- 2.7.112 IMPROPRMVL 185
- 2.7.112 IMPROPRMVL 186
- 2.7.113 INC-ISD 187
- 2.7.115 INCOMPATIBLE-SW 187
- 2.7.116 INHSWPR 188
- 2.7.117 INHSWWKG 188
- 2.7.118 INTRUSION-PSWD 188
- 2.7.119 INVMACADR 189
- 2.7.120 IOSCFGCOPY 189
- 2.7.121 ISIS-ADJ-FAIL 189
- Clear the ISIS-ADJ-FAIL Alarm 190
- 2.7.122 KB-PASSTHR 191
- 2.7.123 LASEREOL 191
- 2.7.124 LCAS-CRC 191
- 2.7.125 LCAS-RX-FAIL 192
- 0.0.1 LCAS-RX-FAIL 192
- 2.7.126 LCAS-TX-ADD 193
- 2.7.127 LCAS-TX-DNU 193
- 2.7.128 LKOUTPR-S 194
- 2.7.129 LOA 194
- 2.7.130 LOCKOUT-REQ 195
- 2.7.131 LOF (BITS) 195
- 2.7.132 LOF (DS1) 196
- 2.7.133 LOF (DS3) 197
- 2.7.134 LOF (EC1) 197
- 2.7.135 LOF (OCN) 198
- 2.7.136 LOF (STSTRM) 198
- 2.7.137 LOGBUFR90 199
- 2.7.138 LOGBUFROVFL 199
- 2.7.139 LO-LASERBIAS 200
- 2.7.140 LO-LASERTEMP 200
- 2.7.141 LOM 201
- 2.7.142 LOP-P 201
- 2.7.143 LOP-V 202
- 2.7.144 LO-RXPOWER 202
- 2.7.145 LOS (BITS) 203
- 2.7.146 LOS (DS1) 204
- 2.7.147 LOS (DS3) 205
- 2.7.148 LOS (EC1) 206
- 2.7.149 LOS (FUDC) 207
- 2.7.150 LOS (OCN) 208
- Clear the LOS (OCN) Alarm 209
- 2.7.151 LO-TXPOWER 210
- 2.7.152 LPBKCRS 210
- 2.7.153 LPBKDS3FEAC 211
- 2.7.154 LPBKDS3FEAC-CMD 211
- 2.7.155 LPBKFACILITY (CE100T) 212
- 2.7.157 LPBKFACILITY (EC1) 213
- 2.7.158 LPBKFACILITY (OCN) 213
- 2.7.159 LPKTERMINAL (CE100T) 214
- 2.7.161 LPBKTERMINAL (EC1) 215
- 2.7.162 LPBKTERMINAL (OCN) 215
- 2.7.163 LWBATVG 216
- 2.7.164 MAN-REQ 216
- 2.7.165 MANRESET 217
- 2.7.166 MANSWTOINT 217
- 2.7.167 MANSWTOPRI 217
- 2.7.168 MANSWTOSEC 217
- 2.7.169 MANSWTOTHIRD 218
- 2.7.170 MANUAL-REQ-SPAN 218
- 2.7.171 MATECLK 218
- 2.7.172 MEA (EQPT) 219
- 2.7.173 MEA (FAN) 220
- 2.7.174 MEA (PPM) 220
- 2.7.175 MEM-GONE 221
- 2.7.176 MEM-LOW 221
- 2.7.177 MFGMEM 221
- 2.7.178 NO-CONFIG 221
- 2.7.179 NOT-AUTHENTICATED 222
- 2.7.180 OOU-TPT 222
- 2.7.181 OPEN-SLOT 223
- 2.7.182 PDI-P 223
- Clear the PDI-P Condition 224
- 2.7.183 PLM-P 225
- 2.7.184 PLM-V 225
- 2.7.185 PRC-DUPID 226
- 2.7.186 PROTNA 226
- 2.7.187 PROV-MISMATCH 227
- 2.7.188 PWR-FAIL-A 227
- 2.7.189 PWR-FAIL-B 228
- 2.7.190 RAI 228
- 2.7.191 RFI-L 228
- 2.7.192 RFI-P 229
- 2.7.193 RFI-V 230
- 2.7.194 ROLL 230
- 2.7.195 ROLL-PEND 231
- 2.7.196 RPRW 231
- 2.7.197 RUNCFG-SAVENEED 231
- 2.7.198 SD 232
- 2.7.199 SD-L 233
- 2.7.200 SD-P 234
- 2.7.201 SD-V 235
- 2.7.202 SF 235
- 2.7.203 SF-L 236
- 2.7.204 SF-P 236
- 2.7.205 SFTWDOWN 237
- 2.7.206 SF-V 237
- 2.7.207 SHELF-COMM-FAIL 237
- 2.7.208 SNTP-HOST 238
- 2.7.209 SQUELCH 238
- 2.7.210 SQUELCHED 238
- 2.7.211 SQM 239
- 2.7.212 SSM-DUS 239
- 2.7.213 SSM-FAIL 239
- 2.7.214 SSM-OFF 240
- 2.7.215 SSM-PRS 240
- 2.7.216 SSM-RES 240
- 2.7.217 SSM-SMC 241
- 2.7.218 SSM-ST2 241
- 2.7.219 SSM-ST3 241
- 2.7.220 SSM-ST3E 241
- 2.7.221 SSM-ST4 242
- 2.7.222 SSM-STU 242
- 2.7.223 SSM-TNC 242
- 2.7.224 STS-SQUELCH-L 243
- 2.7.225 SW-MISMATCH 243
- 2.7.226 SWMTXMOD-PROT 243
- 2.7.227 SWMTXMOD-WORK 244
- 2.7.228 SWTOPRI 244
- 2.7.229 SWTOSEC 244
- 2.7.230 SWTOTHIRD 245
- 2.7.231 SYNC-FREQ 245
- 2.7.232 SYNCPRI 245
- 2.7.233 SYNCSEC 246
- 2.7.234 SYNCTHIRD 247
- 2.7.235 SYSBOOT 247
- 2.7.236 TIM 247
- Clear the TIM Alarm 248
- 2.7.237 TIM-MON 249
- 2.7.238 TIM-P 249
- 2.7.239 TIM-S 249
- 2.7.240 TIM-V 250
- 2.7.241 TPTFAIL (CE100T) 250
- 2.7.242 TX-AIS 251
- 2.7.243 TX-LOF 251
- 2.7.244 TX-RAI 252
- 2.7.245 UNEQ-P 252
- 2.7.245 UNEQ-P 253
- 2.7.246 UNEQ-V 254
- 2.7.247 VCG-DEG 254
- 2.7.248 VCG-DOWN 255
- 2.7.249 VT-SQUELCH-L 255
- 2.8 DS-1 Line Alarms 256
- 2.9 Traffic Card LED Activity 257
- Initiate a Lock-On Command 259
- Physically Replace a Card 264
- Delete a Circuit 265
- Clear an EC-1 Port Loopback 267
- Transient Conditions 269
- 3.2 Trouble Notifications 271
- 3.3 Transient Conditions 272
- 3.3.7 ADMIN-SUSPEND-CLR 273
- 3.3.13 FRCDWKSWPR-NO-TRFSW 274
- 3.3.20 LOGOUT-IDLE-USER 275
- 3.3.27 RMON-RESET 276
- 3.3.34 WKSWPR 277
- 3.3.35 WRMRESTART 277
- 3.3.35 WRMRESTART 278
- Error Messages 279
- Table 4-1 Error Messages 280
- Chapter 4 Error Messages 281
- Numerics 321
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