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Chapter 8 Troubleshooting
Troubleshooting Overview
SCE 2000 4xGBE Installation and Configuration Guide
8-4 OL-7824-02
ip address: 10.1.6.145
subnet mask: 255.255.0.0
Configured duplex: auto
AutoNegotiation is On, link is Up, actual duplex: half
• show interface GigabitEthernet 0/# counters: Displays the values of counters of a
GBE interface.
Following is a sample output from the show interface counters command.
In total octets: 191520
In good unicast packets: 560
In good multicast packets: 0
In good broadcast packets: 0
In packets discarded: 0
In packets with CRC/Alignment error: 0
In undersized packets: 0
In oversized packets: 0
Out total octets: 0
Out unicast packets: 0
Out non unicast packets: 0
Out packets discarded: 0
Refer to The User Log (on page 8-4) for an explanation of commands related to the user log.
The User Log
The user log is an ASCII file that can be viewed in any editor. It contains a record of system
events, including startup, shutdown and errors. You can use the Logger to view the user log to
determine whether or not the system is functioning properly, as well as for technical support
purposes.
The Logging System
Events are logged to one of two log files. After a file reaches maximum capacity, the events
logged in that file are then temporarily archived. New events are then automatically logged to the
alternate log file. When the second log file reaches maximum capacity, the system then reverts to
logging events to the first log file, thus overwriting the temporarily archived information stored in
that file.
Basic operations include:
• Copying the User Log to an external source
• Viewing the User Log
• Clearing the User Log
• Viewing/clearing the User Log counters
- SCE 2000 4xGBE 1
- OL-7824-02 i 3
- Contents 4
- Organization 8
- Related Publications 9
- Document Conventions 10
- Obtaining Documentation 11
- Submitting a Service Request 12
- Preface 13
- Introduction 15
- Chapter 1 Introduction 16
- The SCE Platform 17
- Service Control Management 18
- Front Panel 19
- Front Panel 20
- Table 2-2 SCE 2000 Ports 20
- Back Panel 22
- SCE 2000 Component List 23
- 2-8 OL-7824-02 24
- OL-7824-02 2-9 25
- Topology 27
- Functionality 28
- Number of links 28
- Redundancy 28
- Link Continuity 29
- Physical Topologies 30
- Single Link: Inline Topology 31
- Chapter 3 Topology 32
- Physical Topologies 32
- Topology-Related Parameters 33
- SCE 2000 Configuration 34
- Priority 35
- On-Failure Mode Parameter 35
- Installation and Maintenance 37
- Tools and Parts Required 38
- Site Requirement Guidelines 39
- Site Requirements 40
- Installation Precautions 41
- 4-6 OL-7824-02 42
- OL-7824-02 4-7 43
- 4-8 OL-7824-02 44
- OL-7824-02 4-9 45
- 4-10 OL-7824-02 46
- OL-7824-02 4-11 47
- 4-12 OL-7824-02 48
- OL-7824-02 4-13 49
- 4-14 OL-7824-02 50
- OL-7824-02 4-15 51
- Power Supply Overview 52
- Figure 4-13: DC Power Module 53
- Power Supply Specifications 54
- OL-7824-02 4-19 55
- DC-Input Leads 56
- OL-7824-02 4-21 57
- Reconnecting the Power 58
- OL-7824-02 4-23 59
- 4-24 OL-7824-02 60
- Fan Module Overview 61
- Removing the Fan Module 62
- Replacing the Fan Module 62
- Replacing the Battery 64
- Connecting the Local Console 65
- Setting Up the Local Console 66
- Initial System Configuration 67
- 5-4 OL-7824-02 68
- XAMPLE: 70
- OL-7824-02 5-7 71
- 5-8 OL-7824-02 72
- OL-7824-02 5-9 73
- Type y and press Enter 74
- OL-7824-02 5-11 75
- 5-12 OL-7824-02 76
- Entry Formats 77
- Order of Entries 78
- OL-7824-02 5-15 79
- 5-16 OL-7824-02 80
- Step 8: Configuring SNMP 81
- 5-18 OL-7824-02 82
- OL-7824-02 5-19 83
- 5-20 OL-7824-02 84
- OL-7824-02 5-21 85
- 5-22 OL-7824-02 86
- OL-7824-02 5-23 87
- 5-24 OL-7824-02 88
- OL-7824-02 5-25 89
- 5-26 OL-7824-02 90
- Cabling the Management Port 91
- 5-28 OL-7824-02 92
- OL-7824-02 5-29 93
- Installation 95
- Cabling Diagrams 96
- OL-7824-02 6-3 97
- 6-4 OL-7824-02 98
- OL-7824-02 6-5 99
- 6-6 OL-7824-02 100
- OL-7824-02 6-7 101
- Fiber Specifications 102
- Cabling the GBE Port 102
- OL-7824-02 6-9 103
- Examining the LEDs 104
- Reaching the Device 104
- OL-7824-02 6-11 105
- Installing a Cascaded System 106
- CLI Commands 107
- Link Mode 108
- Monitoring the System 109
- Step 1 From the SCE 2000 110
- OL-7824-02 7-1 111
- 7-2 OL-7824-02 112
- Final Tests 113
- Viewing Configuration 114
- OL-7824-02 7-5 115
- 7-6 OL-7824-02 116
- OL-7824-02 7-7 117
- 7-8 OL-7824-02 118
- OL-7824-02 7-9 119
- 7-10 OL-7824-02 120
- Rebooting the SCE Platform 121
- 7-12 OL-7824-02 122
- Troubleshooting 123
- Troubleshooting Tools 124
- OL-7824-02 8-3 125
- The User Log 126
- Troubleshooting Overview 127
- Troubleshooting Overview 128
- Check the LEDs 129
- SCE 2000 Operational Status 130
- Identifying Startup Problems 131
- 8-10 OL-7824-02 132
- OL-7824-02 8-11 133
- 8-12 OL-7824-02 134
- OL-7824-02 8-13 135
- 8-14 OL-7824-02 136
- OL-7824-02 8-15 137
- OL-7824-02 A-1 139
- A-2 OL-7824-02 140
- OL-7824-02 A-3 141
- A-4 OL-7824-02 142
- OL-7824-02 A-5 143
- A-6 OL-7824-02 144
- OL-7824-02 A-7 145
- A-8 OL-7824-02 146
- Specifications 147
- OL-7824-02 1 149
- Index 150
- OL-7824-02 3 151
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